Aspire Insurance Inc.

Reviews

• ★ ☆ ☆ ☆ ☆
  If I could give 0 stars I would. I was disrespected and called a liar by someone called Phil,who called himself the owner? I was calling just to ask a question about canceling my policy,and this person gave me an attitude and insisted I would be paying more for insurance elsewhere. I stated I did not want to discuss this matter,and restated my question in order to cancel my policy. He ended up hanging up on me and I had to call back to request the information again. He said I was lying and he told me it was illegal to drive without insurance. I told him I knew that and I signed up with another company,and then he goes on and on about me wasting my money. Later I asked if there was anyone else I could speak to,and said “well,I’m the owner,what would you want to accomplish with that?” And I told him that I felt incredibly uncomfortable and disrespected speaking with him,I would have rather spoken to anyone else. Then he cooperated and let me know what I had to do to have my policy canceled. Just have my new insurance company fax a document to them. Was that so difficult to explain without an attitude? It was the first time I was spoken to this way,but honestly a lot of the reviews are correct. Everyone needs some thorough training in customer service. This agency is not worth the hassle.
  By Beatriz Cabrera Colón, June 26, 2017

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